March 31st, 2011
ENTIRETEC CENTRALIZES IT FOR TUI HOTEL BRANDS IBEROTEL AND DORFHOTEL AND CONVINCES WITH ITS MANAGED SERVICES
Using an innovative concept, ENTIRETEC is standardizing the IT infrastructure of the TUI hotel brands DORFHOTEL and Iberotel Hotel & Resorts, making managed service available to them at all locations. Those make it possible to establish one administration to cover every location while flexibly extending all systems.
Up to now there has been no link between the IT structures of the individual hotels. Fast growth and partly inadequate group standards have brought with them a variety of IT infrastructures. “As a result of this each hotel has worked with its own configuration and security standards. This has meant a heavy administrative load for us and has made it impossible to establish central services that could be used by every hotel,” states Michael Franke, CEO of Iberotel Hotel & Resorts and DORFHOTEL, in describing the initial situation.
Building on the hotel infrastructure, IT specialist ENTIRETEC developed a central user and security administration, which was implemented together with an e-mail system and further applications on virtual servers in the ENTIRETEC data center. By means of a high-security internet link (VPN) data are transmitted from there to the individual hotel locations and permanently synchronized. This solution makes it possible to provide all hotels with applications and services, increasing operational efficiency as well as saving costs.
ENTIRETEC assumes all related services as managed service. Speaking about the advantages of this, Thomas Herrmann, ENTIRETEC CEO, says: “We want the hotels to concentrate on their core business. With our managed service concept the two hotel chains are able to minimize the administrative load for IT and avoid investing heavily in hardware. What is more, it is always possible to link new hotels or applications quickly and easily in order to be in a position to react flexibly to market demands and customer requirements.”
The joint project initially covers the centralization of eleven DORFHOTEL and Iberotel establishments, as well as the Head Office in Hanover, making a start with the hotels in Fleesensee, Boltenhagen and Sylt.
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