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Ticket Info
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HL + Text Var 2: Intro Global Managed Services
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What is the ENTIRETEC Service Platform?
The ENTIRETEC Service Platform is a comprehensive solution that ensures worldwide availability of IT services, offering standardization, automation, and seamless integration to enhance your business operations.
How does the ENTIRETEC Service Platform ensure security and compliance?
The platform follows ITIL-based processes and is ISO 27.001 certified, ensuring consistent network and security measures across all locations.
Can the ENTIRETEC Service Platform be integrated with existing IT infrastructure?
Yes, the platform supports easy integration with both on-premise and private cloud environments, ensuring flexibility and scalability.
What kind of support does ENTIRETEC provide through its Service Platform?
ENTIRETEC offers 24/7 monitoring and support through its global Network Operation Center (NOC), ensuring continuous operation and proactive management of your IT infrastructure. This is supported by the ENTIRETEC Service Platform, which easily integrates manufacturer management tools and 3rd-party tools and comes with modules for asset and inventory management, ticketing, monitoring, documentation, logging, configuration, identity management, and reporting.
How does ENTIRETEC handle multi-vendor management within its Service Platform?
The platform harmonizes service-relevant tools across various manufacturers, providing real-time visibility of your heterogeneous network and service landscape.
How can I access the ENTIRETEC Service Platform and monitor my services?
You can securely log in to the ENTIRETEC Service Platform here using the credentials provided by your administrator or using the mobile app, ensuring 24/7 worldwide access and complete transparency over all your services.
If you encounter any issues, our support team is available to assist you with login and account management.
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Turn your passion into innovation!
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Enterprise Network
Looking to enhance your network’s performance? Our connectivity solutions deliver secure, efficient operations, on-site and remote.
Enterprise Network
Looking to enhance your network’s performance? Our connectivity solutions deliver secure, efficient operations, on-site and remote.