Service
One Platform. Seamless Control. Global Scale.
The ENTIRETEC Service Platform enables secure, automated, and standardized IT and OT operations worldwide. It is vendor-independent and unifies tools, processes, and environments for seamless connectivity, stable performance, and real-time visibility from Edge to Cloud. Our platform ensures compatibility with any vendor or customer environment. The ENTIRETEC Service Portal gives customers a clear interface to track their services and operational metrics.
Our Service platform
Why the ENTIRETEC Service Platform Works for You
Standardized & ITIL-Aligned Operations
Consistent, high-quality service delivery through unified tools and ITIL-based processes.
Automation at the Core
Automated workflows reduce manual effort and accelerate operational efficiency.
Scalability
ENTIRETEC’s platform ensures operations are easily extended to new sites and services worldwide.
Security by Design
Centrally managed policies and proactive monitoring ensure protection across all environments.
Central Identity Management
Role-based access control strengthens global compliance and simplifies user and policy administration.
Flexible Integration
Standardized APIs connect cloud, hybrid, and on-premise infrastructures, ensuring seamless service flow.
Designed For Your Company’s Daily IT Challenges
From operation and virtualization of IT and OT environments to Cloud and IoT challenges — whatever shapes your digital landscape, our ENTIRETEC Service Platform evolves with you.
Designed for scalability, ENTIRETEC’s platform allows rapid onboarding of new locations and services while maintaining a consistent operational and security framework.
Your Network at Your Fingertips
Real-time visibility of the ENTIRETEC Service Portal empowers fast, confident decisions. Custom dashboards deliver a clear view of all service components, offering actionable insights into status, performance, and security on a single pane of glass — anytime and anywhere.
From Monitoring to Action: All in One
Manage your global IT service ecosystem through a single, centralized platform.
From proactive monitoring to incident response, automate and standardize every interaction across your provider network.
What is the ENTIRETEC Service Platform?
The ENTIRETEC Service Platform is a comprehensive solution that ensures worldwide availability of IT services, offering standardization, automation, and seamless integration to enhance your business operations.
How does the ENTIRETEC Service Platform ensure security and compliance?
The platform follows ITIL-based processes and is ISO 27.001 certified, ensuring consistent network and security measures across all locations.
Can the ENTIRETEC Service Platform be integrated with existing IT infrastructure?
Yes, the platform supports easy integration with both on-premise and private cloud environments, ensuring flexibility and scalability.
What kind of support does ENTIRETEC provide through its Service Platform?
ENTIRETEC offers 24/7 monitoring and support through its global Network Operation Center (NOC), ensuring continuous operation and proactive management of your IT infrastructure. This is supported by the ENTIRETEC Service Platform, which easily integrates manufacturer management tools and 3rd-party tools and comes with modules for asset and inventory management, ticketing, monitoring, documentation, logging, configuration, identity management, and reporting.
How does ENTIRETEC handle multi-vendor management within its Service Platform?
The platform harmonizes service-relevant tools across various manufacturers, providing real-time visibility of your heterogeneous network and service landscape.
How can I access the ENTIRETEC Service Platform and monitor my services?
You can securely log in to the ENTIRETEC Service Platform here using the credentials provided by your administrator or using the mobile app, ensuring 24/7 worldwide access and complete transparency over all your services.
If you encounter any issues, our support team is available to assist you with login and account management.
Contact our Team
