One Platform for all Services. Worldwide.

The Service Platform developed by us is the technological centerpiece of our company. It not only guarantees the worldwide availability of all solutions and services, but also provides the relevant systems and necessary processes for uniform service operations​.

Service Platform

Service-Platform

Your Benefits

Standardization and Automation

Due to uniform service tools and processes

Worldwide Availability

Guaranteed connectivity through redundant architecture

ITIL-based Processes

ISO 27.001 certified processes according to ITIL quality standards

Scalability

Easy integration of new locations

Security

Uniform network and security standards across all locations

Seamless Integration

On-premise or Private Cloud

With the Service Portal Visibility at all Levels

Important parameters of your network and key figures of your services are consolidated, analyzed and graphically displayed on a single pane of glass. This provides you with cross-vendor visibility of all service-relevant information – anywhere, on any device, in real time.

Service Portal

Valueable Service Insights. In Real Time

Tailored dashboards provide you with a holistic view of all components included in the service. Get actionable insights about status, performance and security that will also support you in your future IT planning.

Secure Access to Relevant Information

A central identity management controls the access to information and functions. Depending on their role, service-related employees or external service providers have insights to the information needed and can easily manage it centrally.

Security
Multiv-Provider Management

Basis for a Uniform Multi-Provider Management

The ENTIRETEC Service Platform is also used to manage and control other external providers. Different vendor management tools are integrated and harmonized in the Service Platform via interfaces. Thus, you benefit from a fully automated, holistic provider management.

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Your Contact Person

Do you have any questions or would you like more information?
Contact us today:

Konrad Skala
Director Sales & Marketing
+49.351.41355.865
konrad.skala@entiretec.com